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The Telemarketing Process

Successful businesses are based on successful processes. ELV Telemarketing has invested in the development of successful telemarketing processes. Each project is developed bespoke to your business needs and requirements.

ELV Telemarketing project process

> Appoint single contact project manager
> Telemarketing project briefing
> Identify project objectives and goals,
> Research your business to familiarise us with your products, services and clients
> Contract agreement
> Client Account set-Up
> Develop a suitable telemarketing strategy and documentation
> Database acquisition – we can use your database or arrange a list for you
> Database cleansing – (If required)
> ELV Telemarketing project manager and operators are assigned
> Operator training
> Sample Testing
> Review of testing
> Full project scheduling with timelines
> Schedules are agreed
> Full project start
> Ongoing reporting as scheduled
> Project end
> Project debriefing and review

ELV – Look forward to working with you.

Calls are charged between 1p and 13p per minute for landline customers, plus a call set-up fee.

Calls from mobile phones are typically charged between 5p and 41p per minute, depending on the provider and the number called.

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