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Client Profile

Liaison is one of the leading provider of cash generation and compliance services to the public sector throughout the UK.

When Liaison was established over 20 years ago we only provided VAT advice to the NHS.  Over the years we have expanded our services and now provide the most comprehensive range of forensic review and cash generating services available to the public sector, covering all aspects of commercial financial activity.

Project Brief

We initially approached ELV for telesales support back in 2008 to support our Sales Team in the development of our new services.  We really needed to generate quality appointments which would result in increasing the number of our direct sales.

Result

Since then we have come to rely totally on ELV for appointment generation.  Not only do they arrange the majority of our appointments but they have become an invaluable member of our Team and really understand how our business works.  I would have no hesitation in recommending the services of ELV to any business planning to develop their services, particularly if sourcing quality sales appointments is a necessary part of that process.

Calls are charged between 1p and 13p per minute for landline customers, plus a call set-up fee.

Calls from mobile phones are typically charged between 5p and 41p per minute, depending on the provider and the number called.

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